Returns & Exchanges
At Rosa, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. Whether the fit isn't right or you've changed your mind, our mission is to ensure your shopping experience remains effortless and elegant.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached and include the printed return slip inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality team inspects the items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing